Am still waiting for a resolution to a problem experienced with 8ta mobile reported on the 24th Jun 2013. Have on several occasions mailed and responded to questions regarding the investigation which has yielded nothing to date. truly am disappointed with the clowns at 8ta/telkom mobile. Little ...
This is my second complaint as i was not contacted as i was told i would be. See below, service is disgusting my bank account is been debited but my contract is cancelled, as i see it "" I enquired what the cancellation fee would be if i cancelled my contract, i received a email stating ...
A few days ago I had used the iPad 8ta Application to load airtime onto my account (R150), and then I used the same app to purchase a data bundle. I do this once or twice a month. It will then say "Bundle purchase successful"... I then turned my connection off and then on again to start ...
I had a contract with 8ta, which i gave notice to cancel 2 months, 1 month and on the date it should be cancelled as well as fighting after the cancellation date as it was not cancelled. then i got an invoice every month that Telkom Mobile owes me some money. They do not want to pay that into my ...
From May I have been trieng to resolve issue of outstanding bill, it seems from february they failed to debit my account. I was unware until may as I had not received calls about this issue. I then called to try make payment arrangements and was told they do not provide such service for certain ...
On the day I arrive to Telkom mobile in chatsworth centre to pick up my new Samsung S4 for the contract that I signed the day before the consultant dropped my new phone while trying to insert the sim card .. the phone was dented and they assume no responsibility for what has happened... not only is ...