I complained to Hallo Peter on 9 Jul7 2013 about a debit order that was still deducted 7 months after cancellation, despite correct procedures and numerous e-mails to request a cancellation. I received a call on 10 July confirming that I will be refunded and that the matter will be urgently ...
I had a cellphone contract with 8Ta and it was due for cancellation which I did at Telkom, Irene Mall. The contract was cancelled from the first of May 2013. Since then no cancellation was done and they keep on debiting my bank account. I also send several email to the person at Telkom who assisted ...
I have generally had bad experiences with 8ta in terms of billing mistakes. I signed up for a R199 contract for 10 gigs internet, but was billed constantly R216 because 'someone' signed me up for itemised billing... ITS AN INTERNET CONTRACT, why would there be itemised billing for? I called the ...
Ever since I applied for my 10GB 10GB DATA contract from Telkom mobile at Cresta branch on the 5th of July 2013, I haven't heard anything from them after the consultant promised me several times to contact me to update with no fulfilment of the promise. I had to drive to the branch on Saturday the ...
On /- 27 June, I went into the Cresta Telkom Mobile store. I was due for an upgrade & wanted the Sony Xperia Go on Smartplan 50 @R168pm. Jadine told me that there was no stock, but would order me one. On the 1st of July, (while the deal was still advertised on Telkom Mobile's website), I went ...
THEY DIDNT DEBIT MONEY WHEN THEY WERE SUPPOSED TO FOR 2 MONTHS AND THEN '' THAT MONEY PLUS FROM MY ACCOUNT WITHOUT TELLING ME THERE WAS A PROBLEM. THE CALL CENTRE ARE RUDE AND UNHELPFUL!! THEY SUSPENDED MY ACCOUNT WITHOUT WARNING ME OR ALERTING ME. AND AFTER THEY '' FROM MY ACCOUNT THEY DIDNT EVEN ...