My 8ta phone was due for upgrade, got a call from a very helpful consultant, withing 30 mins upgrade done, the phone was then delivered to me on the 19th. But the sim card has not been activated, I called on the 20th of August, was told that it was at credit vetting and it would take 72 hours, its ...
Good Morning This compliment goes to one person Tarryn Timm in your company. I have had a problem on my account with payments not reflecting and was cut off from service, after numerous calls and being cut off several times, very frustrating, I finally reached Tarryn. What an exceptional person, ...
I have twice previously complained about the 8TA signal reception at home, and the second time, after NUMEROUS telephone calls and emails, 8TA sent a "Technician" out to my home, to test my Computer, and the signal... He found my hardware in excellent condition and the signal from the ...
Dear 8ta / Telkom Mobile We had a nice fling for about a year now. You were cheap. I needed internet. All was well. Then my internet got slow. Really slow. I complained, you couldn't assist me. I complained on hellopeter, you immediately found a way of pretending to assist me. That didn't work out. ...
The Telkom mobile store in fourways mall sold me a WIFI contract for R310. They has assured me that I had 3g connectivity in my area and promised me that the Internet speed would be acceptable. I even threatened to cancel if this was not the case and they insisted that this wouldn't happen. Three ...
On the 30th of Aug I made my monthly EFT payment of R470 to Telkom mobile [8ta]. However, I made a mistake of also transferring R3400 into their acc, with the ref of the person I wanted to send it to. I made a report immediately, a case was opened, and I also sent proof of the mistake. Follow ups ...