I have data contracts with Telkom on the 11 August my account was blocked. I went to the Telkom store at the Loch Logan Waterfront on the 12 August and Pretty assisted me. She said my debit order did not go through. I then asked what was outstanding and immediately paid the account. I phoned ...
OK FOR STARTERS I PURCHASED A PHONE FROM 8TA, HOWEVER IT WAS NOT WORKING WITHIN THE 7 DAYS PERIOD. SO I WENT TO GIVE IT IN, I CALLED THE CALL CENTRE AS WELL, THEY CAPTURED INCORRECT INFORMATION ON THEIR SYSTEM, ANYWAY THEY DIDN'T GIVE ME A NEW DEVICE THEY GAVE ME A REFURBISHED PHONE, I NEVER ...
In general I have not had service to rave about from telkom mobile. For an up and coming product that needs new customers, the service is really shocking. If the invoices aren't late, the telkom direct shops aren't picking up their phones or the call centre staff is giving you wrong info. I will be ...
I took out a Telkom Mobile (Wi-Fi) Internet contract. In the few months that I have been charged & paying for my contract, I have been unable to use the Internet at my house! When taking out the contract, informed Telkom Mobile that we will be moving - "No problem, when you move we will ...
I TOOK A CONTRACT WITH 8TA IN JUNE 2011, CONTRACT WHICH WAS SUPPOSE TO COME TO AN END (TERMINATE) IN JUNE 2013. KNOWING MY CONTRACT HAS EXPIRED OR LAPSED I STOPPED PAYING FOR IT IN JUNE, HOWEVER I OT AN SMS FROM A COLLECTION AGENCY QUESTING I MAKE PAYMENT AS MY ACCOUNT HAS BEEN HANDED OVER TO THEM. ...
I received a statement from Telkom mobile thanking me for my payment on the second of September. On the 5th of September Telkom mobile tried to take money from my account for the same amount. I have spoken to them about it and asked them to come to an agreement with me but they tell me that i have ...