The previous complaint to Hello Peter about a "Change of Billing Plan" by 8ta was not Corrected. The complaint was lodged on the number 0817506592. The plan was changed by 8ta from "free minutes for incomming calls" to "free minutes on recharge". 8ta is busy with. The ...
My account with Telkom was settled and is fine on their side but for 3 weeks now debit collectors for Telkom are trying to deduct R1500.00 from my bank account. Every time I phone in they say nothing is wrong and that they only have a debit order for the end of the month for my normal billing ...
Rowena is the type of individual every industry should have. This is what you call service!!! She is simply awesome. I have been to 3 other Telkom stores wanting to be assisted with my queries but i assume unless it is a sale nobody is really interested in assisting until i was passing by Telkom ...
My account was over charged on 13/9/2013 then lines cut 17/9/2013. This is my second complaint on. I have emailed the proof of payments and still nothing has been done! They have sent through statements well overdue. Why has my lines still not been turned on!!! this is such an inconvenience and ...
I have done a upgrade on my contract and was promised to be active in 1-5 hours, from yesterday 15:00 to today 13:30 i am still waiting. The salesman and the call centre are giving me the run around, this is unacceptable from Telkom/8ta, they promise you that everything will be sorted and NOTHING ...
My contract commitment period has been reached and I opted not to renew my contract. I went to a telkom mobile store to make sure the contract is terminated and does not go on, on a month to month basis. I was informed to contact the call centre. I did so and they informed me to go to a store. ...