Feedback was promised week ago. Nothing. After call to CCC periods of reasonable speed. Then DOWN again. 1-5 kbps is useless! Need to download work-related files at night. 8ta is UNRELABLE partner. Was different 18 months ago. WHY SHARP DECLINE IN SERVICE? Sent via Vodacom on phone. 8ta connection ...
Today 13 October 2013 at around 16:00 my phone notified me that my sim card is not provisioned. I had to purchase airtime to use another phone to call 8ta customer care. The consultant notified me that my line has been cancelled. I did not cancel my line nor was I notified of any cancellations. So ...
On friday 4 Oct I wanted to take out a wifi router data contract and the consultant "Elvis, " said it takes up to 72 hours to do credit check. Called on 8th Oct and was told they waiting on stock and it'll be available Fri 11th. Sunday 13th I went in to the store and was told stock never ...
I recently upgraded my contract and they told me I would have to change my package as the package I was currently on at the time was being phased out. Now I am being charged R400 for migration fee. Why should I pay when they decided I needed to change my package??? I contacted the call centre and ...
I basically just created this account to complain about this as it the worse service I have ever gotten in my life. I use 8ta to connect to the internet, on the 6th October I purchased a data bundle for the month of October. on the 10th to my surprise my sim card failed to resister on the network ...
This is the first and last time il ever take a contract out with 8ta. They don't know what the meaning of customer service is, they all about making money and not about service for their customers. My phone has been off for the last two months and this, tells me that he upgraded my contract but ...