I received a billing statement from Telkom mobile for my 8ta contract. i reviewed the charges billed on the statement and noticed that i had, for months, been charged for a service that i haven't used since February 2013. That service is BIS (Blackberry Internet Service). My query with 8ta and ...
I am not happy at all as I haven't received any call as to my contracts being rectified. This is not what I signed for how can you charge people for something they don't use? First you put me on the wrong contract bill me every month for services not used then you put me on the right contract and ...
I purchased a 3G data contract with 8ta due to LTE not being available. At the time the only people with LTE routers were participating in the 8ta trial. I was informed by 8ta staff, when the time comes (unknown to them) to move to LTE, I need to come back into the branch, change my 3G sim to a LTE ...
Hi I recently moved from other network to Telkom Mobile, I can not start to express my happiness about the excellent service you guys have been offering. I'm using a BB 3G smart phone, you'd swear I'm on LTE. On top of it all your agents ensure they go to an xtra mile helping out. I'm happy I chose ...
On sunday i ported my number at the southgate mall branch, received the sms with the pin on time and the consultant called for the pin. he then advised that as soon as my network drops/deregisters i should insert the 8ta sim, i did so last night at around 8pm..but then im not registered on the 8ta ...
This is my second complaint on Hello Peter in the last 2 months and the 20th complaint and inconvienince. I have lodged several cases billing issues, network issues and the list goes on. The last case logged was for my cancellation of contract. It's now 2 months since I've lodged a case about the ...