Hi - I took out an 8ta/Telkom Mobile contract in July 2013 and the sales person ensured me that the wi-fi reception in Sunninghill is very good and that I should have no problems. Boy-oh-boy was she wrong! Not only is the signal extremely poor but when there is signal available (usually only 1 bar) ...
I have taken out a contract with Telkom Mobile in July. My 'new' phon eis giving me problems whereby I can not seem to answer an incoming call at times, People try to get hold of me and they can not seem to get through, the signal dissappears a lot and the mobile itself freezes and takes pictures ...
I paid two amounts of R149 electronically to my 8ta Account, on Friday 2013/11/15, at 09H23 and again at 18H21, for the purpose of purchasing data bundles. Only the first payment reflected. On Monday 18 November 2013 I phoned 8ta's Customer Care No (081 180) and was told that the problem was with ...
19/11/2013 8ta disconnected my cellphone line, due to only deducting a part of their monthly payment via debit order and not the whole instalment (as any other company would do). Which meant I had to go to 8ta Woodlands to find out what was going on. Only to find out that I had to go to a bank to ...
I have moved to Telkom Mobile and my VERY 1ST INVOICE is incorrect!!! I called in to advise the x2 contracts i took shows NO CONNECTION FEES WILL BE CHARGED, AND THEN THEY CHARGED THEM STILL. I CALLED IN, waited 72 hours, received a sms confirming everything was resolved. Today i get a sms with the ...
I am a Business Customer. I had a 8ta contract that was going to expire on 16 Nov. I went to the branch at The Glen to find out if I could upgrade to 15GB data package. I was told no, as my deal was a special. I checked the deals and saw one available. I was told not to get the new deal as I was ...