When i took this insurance they advised that they action requests with in 24hr, my fone was reported damaged from last year December. called 24hr mobility and they advised me to send it to mtn for repairs . i have been tolerating this nonsense of a phone since December. on the 2013/07/18 08:34 AM i ...
On the 11/07/2013 I submitted a claim for my HTC One X that was damaged after a fall. Phone was collected from my office on the 16th of July. Since then I have recieved no feedback, I am always having to call and find out what is going on. They then advised me that the phone is in repairs and I ...
I lost my cellphone that I have been paying insurance for and I still do. The phone was lost on the 27th of April but upto now I havnt recieved another phone. They approved my claim and told me to wait. They dont call me anymore. Last time I emailed them they called and said that phone model is out ...
Thanks you Thulani for arranging for both my HP Laptop and Blackberry to be replaced after MTN Store could not replace me, Thulani went an extra mile to look for my Laptop and Cellphone to be replaced. Today my Laptop and Cellphone was delivered to me- I am proud to say that Thulani is the best. ...
Just as we complain when things are not going well. It is common courtesy that we clap hands and compliment when we have been served well. I would like to give special thanks to Morne Steenkamp from 24 hr Mobility who heeded my cry of help last week regarding my declined claim, took time to listen ...
I would like to say a Big Thank you to Thulani from 24 Hour Mobility, for making sure that my cellphone get replaced after making sure that I am aware of every step. Thank you Thulani ...