I need to put thgrough a claim and i cant get through to the call centre. I need to do this ASAP please give me a alternative contact number. I NEED FEEDBACK ASAP! ...
I got a new phone on contract. I signed up for the MTN insurance which is apparently 24hr mobility. My phone got I handed in everything that was needed. police reports etc. I heard nothing from them after about a week when I phoned they told me my claim had been declined for non payment. I sent ...
When i called the call center and got hold of kagiso on a satruday around about 12:30 mind you they close at 13:00 he explained to me all that i needed to do as to the choice of phones that i can choose on according to my cover and i was not awere of that he even sent me phone pictures on email and ...
I sent an e-mail on the 24/10/2013 to report damage on my phone for repairs. I then got a reply with the claim form which I filled in and I was told that the claim had been sent through to the underwriter, who would be contacting me the following day on the 25/10/2013. After sending numerous emails ...
I submitted my claim form in to 24h mobility. I received a message the next day that there was additional information they required. I phoned the call center and got through to Ruark, such a friendly, empathetic guy! He asked me to mail the information directly to him, by 08:00 this morning he had ...
I reported my damaged cell phone to 24 hour mobility insurance and they collected my phone for evaluation and after then i was told that my phone irrepairable, later they approved my claim on the 12 August 2013, and i was told to go and collect the headset i was not told of the terms and condition, ...