I lost my phone on 16/10. I filed a claim with 24Hour Mobility on 17/10. The claim was approved on 18/10 that I cannot pick it up from MTN directly. I paid the excess & spoke to Sandile who then informed me that it IS possible to pick the handset up. This made me even more angry. The waiting ...
I submitted the claim for my phone on 25 September 2013. Received reply 26 September - Claim loaded and sent for approval, I followed up on the claim again 2 October to inquire about status of claim. Received reply 3 October Advise on damage of phone. Why do I first need to ask about the status to ...
Long story short I took out Xperia Z and it was misplaced which they state clearly they Cover. I was in hospital and was unaware of premiums not going of never receive sms notification from the bank. I misplaced the phone and around the same time I received an sms frm these RIP OFFS stating that my ...
I just have to thank the 24Hour Mobility team for the excellent service I received during my recently cellphone claim. In less than 7 days after the incident, which was less than 5 days after I originally submitted the claim, my claim was approved and my new replacement handset was delivered to my ...
My I phone 4S had liquid damage and 24hour mobility aproved the claim. The phone was insured for just over R9000.00. 24hour mobility said that the I phone 4 is discontinued but the will replace it with a I phone 5 16G. I just have to pay the acsess on the claim and the difrence in price. I dont ...
Hi im still waiting for 24hour to respond to my query and its been 3 months now still waiting what kind of sevice is this and i need to know why no one came back to me and what was the investigated in that please i need to know im tired of waiting now ...