We took out a contract in January 2012 at Virgin Mobile Westgate branch. I wanted to do a swim swap to keep my old number. The phone's network didn't work at all. For about a week I called each day and somedays I even went to the shop. They kept telling me that the computers are down or that they ...
I just came from Vodacom retail store in Westgate, Roodepoort. I wanted to book in my Blackberry cell because the speaker is faulty. They said to me it can't be booked in, because the system is down, to which I reply that it must surely be possible to book it in by hand. They said it is not ...
I went to 8ta Westgate Branch, I was looking at the new Blackberry which the lady then said she did not have any stock off the only stock they had was the Samsung Galaxy S4. She then proceeded to tell me with this deal is R388 I get free minutes to phone plus 150 megs a month, great sales pitch I ...
We went to watch Man of steel yesterday at the Westgate complex and the cinema inside was filthy dirty, It was not cleaned after the previous screening. There was popcorn boxes, popcorn and drink containers everywhere, The seats was full of popcorn, there was a pool of cold drink under my chair and ...
Wrongly billed contract takes 2 months incounting to rectify. Apparently if a consultant makes a mistake on a signed contract, Vodacom distance itself from the problem and the consultant needs to pay for his mistake out of his own money. Fine, but if the consultant don t have the money the customer ...
I had a contract with Vodacom for almost 2 years, when suddenly my phone was switched off due to another acc. that was opened in my name, Vodacom couldn't even give me proof of any identification of mine for this "acc." I called Vodacom head office they said I should pay a fee of R1200, I ...