I had a contract which was running on auto-renewal. I migrated from a top up contract to prepaid on the 29th January 2013. How is it possible that I am paying for january's invoice in March when the debit orders run one month in arrears? When I migrated at least R580 worth of minutes just fell ...
This is a follow-up on a previous complaint. Sipho is the Cell C agent who was supposed to resolve my issue but only phoned me after a couple of days and still nothing is resolved. I am being charged for a handset that I cannot use and is even billed wrongly. Cell C is refusing to accept ...
The Motor Industry Ombudsman is an institution which interacts and provides for alternative dispute resolution between the dealer and consumers. Therefore assisting and advising on any deals made between you and a dealer. I have submitted a complaint the 22nd Febuary (to email address: [Email ...
I have lost confidence in Vodacoms message center being able to relay voice and SMS messages in a consistent and timeous way to my mobile. For 19 years now, as one of the first 10, 000 mobile users, I have received my messages accurately and timeously from the Vodacom Network with occasional ...
Due to the horrendous (lack of) service that was experienced during our time with Secupro, we were promised by Carol Gray that we would be reimbursed each payment that had gone off our account since taking on their services. She agreed that since we had not received a service of any kind from them, ...
I called Cell C to open a contract. I asked if I could keep my number which is very important - She indicated yes there wouldn't be a problem. (I DID NOT get to keep my own number they send me a new one) Second of all the phone was promised to be no later than 7 working days, I waited 10 working ...