SPEECHLESS at terrible service, miscommunication within VODACOM and EMPTY promises, time and time again. After numerous attempts to have 2 phones fixed, still no LUCK. We have more than 2 contracts with Vodacom, and this for more than 14 years and pay our bill ON TIME. We were assured the second ...
I lost e-mail functionality on Company e-mail suddenly on Monday 03/06/13. I went to Vodaworld, Blackberry store on 05/06/13 and was advised that my phone needs a software upgrade to resolve the problem. I entered the store at 14:30 and the consultants moved from computer to computer to get the ...
I bought 1.5 Gigs of data sometime in April. I have not been going on the internet as often. I used only about 500 MB of data to date. I have been very diligent in buying this product that when Vodacom sees that I'm not using it as often they give me an extension. A Gig of data is a lot. So either ...
Cellsure has done a serious damage to my loyalty to Vodacom. I took insurance for a iPhone 4 and when it broke down, I opted to claim from insurance on Tuesday 28 May after a report from repairs department. The consultant advised that she'll process my claim the following day as she needed to ...
I would like to thank Cyrill for the excellent customer service that he provided to me with the supply of the Nokia E5 battery and the advice on the Nokia phones. Thank you so much cyrill, G O D bless you and your loved ones. ...
Kelli Jackson definitely went the extra mile assisting us to change the details of cellphone contracts in a day! She personally submitted the documents and followed up to confirm that everything was sorted. Phillip Nieuwhout was also on the ball sending details of the options for upgrades as soon ...