On 6 May 2013 my phone was taken in by Vodacom because of a problem with voltage too high when charging. It was returned on the 10th and the problem was sorted. This did not last long as on 11 June I had to take my Samsung cell phone back to Vodaworld regarding the same problem. On the 24th I ...
I wanted to book in my S3 for repairs, the power button sometimes gets stuck so the phone goes into a bootup loop. When I tried to book in the phone the guy helping me said it will take up to 30 days, on average 20 days to fix the phone. They cannot provide a proper phone to loan while this one ...
I went into vodaworld this am to renew my wife's cell phone contract. Upon entering the vodacom store as one enters vodaworld, I asked I to see the Samsung specials. Since there was a Samsung rep standing next to the store front people, I would have thought he would have pricked up his ears and ...
I recently had to do a trade in of my old phone to get an upgrade. After a small duration, I realised that the deal was not really worth it, I would rather take up a new contract. My fear was that this request would be rejected and I would be left in limbo with a less than fair deal. I contacted ...
I had a contract a couple of years ago. Struggle to stop it and they kept my sim active for a sms bundle. I tried a couple of times instore at Vodaworld and at Centurion Mall to stop te sms bundles and let them refund me. I also tried to buy 20gig VTime through electronic purchasing. The money went ...
My first cellular contract was taken with Vodacom as early as 2002 a year after I began working, and I am still with the company to date. I currently hold 2 contracts with the company. My disappointment with Vodacom has been caused by the Supervisors in the upgrade department. In the past 3 weeks I ...