Hi M currently in India, I roamed my sim card from here. It is contract phone Just for roaming vodacom billed me R957, when I call customer care to find out were that amount comes from, They tell me that they can only explain to account holder, which in this case is a 60 year old woman my mom who ...
I upgraded my cell phone contract on Thursday 12/9/2013 and needed to do a sim swop. This failed according to Vodacom and my cell phone is still not active. I complaint and received a reference number and no other feedback - ref nr: 5995798. ...
I took my Blackberry phone to Blackberry Vodaworld yesterday to have my software uograded. The black lady that came to assist me took one look at my phone and told me that it's an MTN phone and that i must go to MTN to have the software upgraded, that's like buying a BMW from a friend and then you ...
We applied for a new contract at Smartcom and the consultant was very nice for the first time whe we took a Nokia Lumnia 520, things changed the following day when we took the phone back because it was having issues, the same friendly consultant didn't want to take it back until the other collegue ...
We are now confused as too who is messing with us on this matter, we applied for a new Vodacom contract with there service provider Smartcom the beginning of the month, when we took the phone we where billied R296 fine we understood, then on the 07/09 they again took R296 we called Smartcom they ...
I took my phone there for repair as the speaker is not working. I live far away and drove out their only to get there and find out that they wouldn't help me and that I had to pay 200 rand for a quotation even though it was still within warranty. The managers attitude was appalling and was ...