My wife reported this query over a month ago and still nothing. Meanwhile her account jumps from the average of R950 on her contract a month and now it is R4600. This is impossible! No one can help, neither coming back to us! I want someone senior to address this ASAP. This will not be left here, I ...
I have been blacklisted because of an account i do not know of vodacom. During the year 2012 i received a call from vodacom informing me that i am in arrears of R1200.00. They tell me that i have bought a laptop and a cellphone from vodaworld. I told them that i have never had any contract with ...
I have reached the end of my tether with vodacom, My mom upgraded 2 of her TOP UP contracts at crown mines Makro on the 1st September 2013. On the 3rd September there was a 3rd contract taken out which she was billed for at the end of September the contract is on a off preak everyday 120??!!! Now ...
I upgrade my contract to iPhone5 and it was delivered but to my surprise i was given the incorrect Sim card and the phone is not working, i have been going to Vodacom Northgate (4days) and they refuse to take back the phone since it was courier to me, now i must wait for days waiting for collection ...
My mother Portia Mbuli applied for a cellphone contract with Vodacom, when she got the phone, it wasnt what she expected, the following day she contacted their call center advising them of the problem, she was promised that they will send the driver to collect the phone which they never did. We ...
I took a 24 months contract with Vodacom which ended April this year 2013. To my surprise further and new deductions kept going off my account. I phoned to ask why the continuous deductions and was told l had renewed and taken up a new contract with a new phone. I went over to their offices in ...