I had bought an HP laptop backpack in September 2012 which was coming loose on the shoulder strap. The person at the front desk refused to take bag back as he claimed this was wear and tear. My point was that it was a design flaw. Anyway, I asked to speak to the manager and Ruwandri, who handles ...
My mom bought a cellphone for my sister who is a UJ student on her account. My sister was mugged in 2012 on the way from campus and the phone was taken. She followed the whole procedure of claiming from the insurance, took all the necessary documents to Edgars in Vall Mall. The premiums are ...
Black people were ignored while white people that came after were being assisted first. I did not take the name of the white skinny lady that was involved but i was told she has just joined the Vaal Mall branch. I lost my temper and screamed at her after she attended to the third white lady that ...
We draw money at an standard bank ATM in vereeniging on Monday 6May 2013. After the ATM gave back my wife's card it started counting the notes (the sound a ATM makes just a before it hands you the cash) and then just hanged on please wait while we are processing your request.. I phone the card ...
I went to game to buy a extra TV for my bedroom, when i got to to the till to pay I greeted this person not to be greeted back! When I wanted to return to the electronics department to fetch the TV i asked her which papers to take with me and was ignored again, after I took the receipt it was ...
I upgraded my handset at MTN Vall mall on 1/05/13 and took a hand set that requires a micro sim card, I bought the new sim and they assured me that it would be active within 24 hours. After 48 hours I switched the phone on for the first time and it was not active yet. I phoned the contact centre ...