Good day, I am disgusted in your stores customer service. My wifes bracelet was handed in on the above date after it had changed colour completely. The consultant on duty said it needs to be rhodium plated and would call me the very next day with a quote. It is the 14 December and I have heard ...
I refer to my report lodged on HelloPeter on Thursday 7 November 2013 (REQ2910194) and the response received today by Wenzile Masina. It is clear from the response received that my complaint was not read and understood properly. It is clear from my original complaint what the problem is. My data ...
Good Morning I am one liveried customer and seeking urgent assistance. I recently bought a phone through MTN direct, now I received exceptional service from your division but now I'm left with no phone for 2 weeks now because some at the service center at the V&A Waterfront (Lameez Amoo) did ...
Very disappointing. I was given two Swarovski charms for my birthday - after two months the charms both broke at the point where the actual charm attaches itself to the clip. This is very upsetting as this was a special gift that is supposed to be quality. I highly recommend to anyone wanting to ...
On receipt of my September & October 2013 invoice & statement, I noticed unusual call charges on my account. I went into MTN V&A Waterfront on Friday (1/11/13) to query the charges. I was told that I would need to request itemised billing then a complaint could be logged. I did so & ...
On Monday the 28th of Oct 2013 I went for a Gellish French overlay which is supposed to last 2-3 weeks, and it chipped off in the corners that same evening. So I went back the following day, Tuesday 29 Oct, and they soaked it off and did it over which was all good and well. I left a satisfied ...