I am writing to you to seek assistance in the following matter. My Blackberry trackball stopped working, I handed my phone in as well as the required documentation to MTN, V&A Waterfront on the 8th June. I received the first response (via telephone) from MTN on the 18th June advising me that my ...
We have a quest from abroad and wanted to treat her to a quick supper. In all honesty we were not planning on dinning in your restaurant however ended up there on Tuesday 02 July. From the word go we were treated as royalty, getting to choose our table (the booth i always wanted to sit at). From ...
Following a complaint I had, Nastacha addressed the issue, called me back to keep me updated and finally came up with an acceptable solution. The hospitality industry can learn a lot from this type of approach - instead of losing 6 customers, they have made many more friends. Well done. We look ...
This is a warning for all music collectors to use other music stores instead of Musica at the waterfront. I've been a loyal customer to Musica for over a decade. I made a special order for a CD over two months ago. Josslyn who was helping me assured me that she will send the order through and ...
We went to V&A to watch a movie. The venue was filthy. For the Friday night 8pm show, the popcorn was cold and stale. I paid for the snacks with my chip credit card, I was just handed the slip to sign without inserting my pin, when I queried this I was told they just manually put the card ...
I had taken my BB Bold 9900 in for repairs. I have the phone for about a year already and because i had dropped the phone it needed some repairs. The damage had been a crack on the top left of the phone. I wanted this to be repaired so i decided to take the phone in. The phone had been with them ...