I booked 4 tickets online with my credit card on 31 May to see a movie on 1 June. We were not able to go and I called call centre the Saturday and they advised what I could do on the Monday to be reimbursed. I called the Monday and spoke to Constance. I had to follow up quite a few times with her ...
On Sunday 2 June I went to the MTN Shop at the V&A Waterfront. I asked a consultant there to load a 1GB data bundle on my phone. He said that the data bundle would take max 1 day to reflect on my side and I should wait for the sms the next day as confirmation. On Wed 5 June I went back to the ...
Hi. I bought a pair of jeans from Zara and after wearing them a few days later they had 4 holes in them. I tried to return them, as I was very disappointed, but I was told by the manager on duty that because I didn't keep my receipt I could not get my money back! ...
On 27 April I took 2 Garmin watches to the V&A store to get the batteries replaced. I was told this could only be done in JHB and that they would need to courier the watches. The sales guy said it was R200 per watch for the replacement and that they would call me when the watches returned. ...
I dread doing my mobile contract upgrade. Always have and thought I always will. This time I was lucky to be assisted by Larry at MTN (V&A Waterfront). He had so much patience with my indecisiveness and was completely objective in his advice. Larry is knowledgeable and was just a pleasure to ...
I recently signed for a top-up contract for my daughter who is a student at university. Being a single mother, it is important that I be able to contact my daughter and at the same time maintain expenses and affordability. However, my very first bill from cellc was for over R2000. Imagine my ...