I have upgraded from a blackberry contract to a smart m package for the Samsung S4 end of April 2013. I was not informed that 1. I needed to do a SIM SWOP, 2. needed to take my bran new phone for a software upgrade, 3. cancel BIS which was part of the initial BIS contract NOT a separate item. I ...
I have upgraded my phone from black berry to an iphone 5 on March. yesterday I was going through my statement and realised that BIS application was still been debit from my account. I have requested this to be cancelled on my account during the upgrade. How can this happen? Don't you guys teach ...
On a recorded call I was told more than once that the price is R349 than I said I'm gladly doing the upgrade because its cheaper than most places so I ask again are you sure the price is R349 because I wouldn't want to dissappoint myself when I get billed so he says he will double check than says ...
Went to Vodaworld re upgrade. Was advised that I should upgrade to different package as I spend too much on package that I am on. I agreed. The new package will be Smart standard 229. I wanted a "No phone" deal. I was quoted R109 pm for 24 mnths. I was also to do upgrade through call ...
I phoned vodacom to upgrade my phone. I ask for the phone that came with the top up 135 contract, without having to pay in extra. Then I found out that vodacom charged me for the phone a month later. I phoned vodacom call centre on the 11 April to sort this out. Finally they said, they would sort ...
On 19 April 2013 i applied to get my daughters contract upgraded. They promised to have the phone delivered within 3 to 7 working days, 30 April was day 8, i called the upgrades department today and they informed me that the courier could not get hold of anyone, they have returned the phone, i gave ...