Good day, I would like to bring to your attention my latest experience with VODACOM - again trying to upgrade a contract. I spent the better part of the morning trying to upgrade and get a gift for my daughter tomorrow - but alas... Vodacom disappoints yet again. I participated in an online chat ...
Upgraded yesterday and was promise delivery friday frist of nov when I phoned them this morning they prommised me delivery before closed of business today when I phoned the courier company they said vodacom has not realised it as yet for delivery and it should fone them and find out what is going ...
My cell phone contract is in my husbands name. Which vodacom already know frustrates me. I'm a stay at home mom, so I cannot put it in my name. My phone contract is due to get a new handset upgrade on the 1st of November. I say the 1st because when I call 0821959 the automated voice even says the ...
I upgraded my phone contract and received a new Galaxy Note 3 which works with a micro sim card as opposed to my old phone. Vodacom delivered the device without a sim card. I applied for a sim swop on the same day when I received the device on 08-10-2013 at Vodashop in Vodaworld Midrand. I was told ...
When I call 808 from my phone the system states that I could upgrade 1 October 2013. I went into the Eastgate branch (small), the other branch was being upgraded (excellent customer service), and was told I must phone them myself. When I phoned 808 I was told I can only upgrade 1 November 2013. I ...
As a vodacom customer it so happened that I am now due for an upgrade. Everytime I logon to my profile I am flashed with options of possible phones I could qualify for. On top of that encouraged to upgrade online in order to save on the upgrade fee.By clicking on the upgrade button and going ...