I put through a claim 2, 5 weeks back for my phone. Untity organised for someone to collect for repairs, which by default of putting a claim, and allowing them to take it, it obviuosly means I want it repaired. This meant that I had no alternate phone, and as such it is difficult to get hold of me. ...
I phoned in today to update some of my details on the system and spoke to Marcel Williams. He was very friendly, efficient and helpful. He explained all the processes very nicely and informed me of all the necessary details I might need to know. Very well done and thank you to Marcel! ...
Someone from Elite Mobile phoned me during last week, wanting to sell some products to me. I said no, I am not interested, and then they asked, why not? I do not have to give a reason. Anyway they said they just want to confirm my ID number and read it to me, don't know where they got it, I did not ...
A month ago I received a call from someone asking me if I want insurance for my phone. I clearly and repeatedly told the person NO!!! The person then told me due to my new contract with Virgin Mobile the insurance is free for the first month and after the first month they will contact me to cancel ...
Hi Ryan, Thank you very much for the world class customer service given to me on the 2013/04/219 with our car insurance policy. It gets difficult as you go along because you have to keep on raising the bar. Trhough your patience and understanding you will easily manage. Thanking you in advance ...
I took out a contract in january via the phone which i was promised had skype. after many conversations and several different ppl it was collected. 2 weeks later ram tried to deliver it again and i refused to accept and after several more conversations agreed i would cancell the debit order and be ...