I battle now for 3 days for someone at VODACOM to assist me with an upgrade. If you fill in the form to upgrade on their website, you get an email that they will contact you back within 24hrs but they don't phone you back or respond on a mail that you sent them. Or you get cut off during a ...
I renewed my cellphone contract with Elite Mobile and they added insurance on my account when I very clearly told them that I do not want insurance. They told me to phone Phonesure to cancel the insurance which I did. This morning, I see that Phonesure still took more than R80 out of my bank ...
On the 7/11/13 we requested an upgrade that we were due to receive, about a week later, Ram arrived with the phone in question, but the Invoice that had been produced had all the incorrect information on it, they left with the phone and insured us that the matter would be rectified by the next ...
I got a call from a guy from cell C with the offer of a contract for R99 for 2 gig. I accepted it and made very sure thats all I will pay. Come end of the first month, which was 31 July 2013 and R496 was deducted. Numerous calls later I finally spoke to someone who said it was corrected and I do ...
Im on a business contract phone with Cell C.I get R100 airtime only per month and i cant load it myself when its finished. For the past 2 months i have been experiencing a loss in my airtime without me making any phone calls. Last week on the 5th November i contacted the Cell C customer service ...
I enquired at Clientele life about policies. The guy i spoke to was friendly, but clearly had incorrect information. I originally wanted just a quote and he totally avoided the request and told me i should just take the policies. I said that i would give him my details & that i would check the ...