This actually two complains in one:- 1) I upgraded my phone last week (telephonically) and was very happy to receive my iPhone 5S very soon after. I was quite impressed as it was processed very quickly and the service was friendly, a great experience. Then I opened the box and realized that the new ...
I took a Blackberry with FNB in February 2013, it stopped functioning about three weeks ago. I contacted FNB for repairs under warranty. They emailed me a financial statement of the phone that I had to take to the nearest CellC store, which I did. On Tuesday the 10th of December, I received a call ...
A Telemarketer by the name of Lance phoned me on 6 Nov. 2013 to introduce the GOLD ACCICASH account to me. I decided to take it and said to him "please make sure that my debit order goes of on 23 of each month. Last month it went of on 19 Nov. 2013 which was a Tuesday. I could have understood ...
I opened a Smart account telephonically with Katlego on 11 November (almost a month ago), and was told that a courier would contact me within 5-7 days to deliver my card. On 13 Nov, I got an SMS with the account number thanking me for opening the account. On 24 Nov, when my card still had not ...
On Tuesday, 19th November, I phoned Telkom's 0800 number to apply for a deal advertised in the paper. I was assisted by a lady called Zinhle. I wanted a Samsung S4 (Unlimited for R1499 to all networks). She took my application telephonically and then send it off for approval after even asking me ...
Standard Bank customers, Please be super careful when contacting Standard Bank via their call center or other numbers. I phoned them yesterday wanting to make an inquiry on my statements and chose the option for 'inquiries on Cheque and savings cards' Then the voice prompt tells me this (in the ...