We had our password reset and I called the call centre last night can't remember who I spoke to. The password was updated and wifi working for 1 hour theReafter we could not connect. Called again this evening @17h30 and spoke to Siya who could not help me. Why are there consultants but they don't ...
I really now have NO time for a call centre agent that shouts at a customer NO MATTER HOW DIFFICULT A CUSTOMER IS!!! Do the call centre agents NOT understand that they may not be talking to a dummy on the other side!! I called the centre with an email problem, firstly after holding ON FOR 20 ...
I called the technical department before 9am 3 times to fix my login problem in my account on the mweb home page, I waisted about 20minutes of my time and airtime holding the line for "someone that will help me", why am i paying for this service if there isn't any? and why did I just ...