Please help me to understand the cellphone repair policies My Blackberry Z10 went dead after 2 months, sent in for a warranty assessment, and 8 days later replaced by new one. When they opened the new one in the store, it was also faulty, out of the box. Now I was told that the support process is ...
I logged a query on the 29th of November 2013. I wanted to know how it was possible to use 500Mb in 2.5 days. The call centre agent sent the query through to IT stating that I wanted to know why the full amount of data had not been loaded. I was promised feedback via either a call or email within ...
On 20 October and on 21 November I posted complaints about Telkom on Hello Peter. On 22 November Bongiwe phoned me (first reaction ever from Telkom), listened to my problem, asked that I email her a copy of the complaint and promised that the problem (blacklisted for sending out bulk mail) will be ...
I was on the line with MWEB for more than an hour to get an ADSL line issue resolved. The issue has not yet been resolved and we are still waiting! ...
As someone that has hosted various websites I am shocked at the treatment received from your company. I thought I will do my new site through you and am seriously thinking this was a mistake. I cannot set up new e mails on my control panel. 1. Spoke to someone on Friday that saw the fault and said ...
When I log on to mtn dot co dot za I try to log onto my account. I'm having problems logging on. The change password option doesn't work. I called online support and I only get transferred to someone else the whole time with no one to assist me. ...