I recently had the horror of dealing with HP customer care. Whilst they are friendly on the phone they seem to be good at wasting time and even better at empty promises and belittling you. I bought my laptop (HP Pavilion g7) from Dions Wired in December 2012 just before leaving for the Netherlands ...
Before I start, I have to say I've never had problems after using Afrihost for the last few years. But one of our *mission critical* dedicated servers "disappeared" from the internet at about 3:30pm today. We were on the phone and sending support emails immediately as there are many ...
What a pleasure to deal with Esethu at MiWay. She was very helpful and amazing. Well done to her. If all call centres can have staff like this we wont have bad service in SA anymore. ...
A month ago I locked a complaint that there is an issue with my shop account. When I try log in it says that the user has been deleted and I am not able to create a new user. I was sent a reference number on the 28th of December. Your reference number is MTN REQ:3076120. Until now I still have not ...
I phoned the call centre this afternoon with a problem regarding updating my account information that I had previously reported through the same call centre. At the time of the original complaint, I was told the matter would be investigated & reported to the developers. That was last month ...
Hi, i try now for weeks to get a proper "Tax Invoice" which states the name "tax invoice" my company name, VAT etc on an invoice. I get transferred around the call-center, send me letters that I can't use at all for tax-claiming. It's quiet a waste of my our time and money for ...