I paid a deposit for a bedroom suite in June 2013 as stock was not available at the time. Later I found the same suite for a cheaper price at a different UFO branch and asked for the return of my deposit from the Springfield branch. It has now been 6 months since that time and I have received no ...
We purchased a Samsung Fridge on the 07/07/2013 and it was delivered to us on the 15/08/2013. The fridge had a DENT on its side and this was noted on the invoice. The sales rep said they have no stock of this fridge and we must use the dented one till they have stock. Its been 3 months and we are ...
I buy most of my electronic appliances from Makro as i always believed they have a no nonsense repair or replacement policy but was disillusioned when i had to return a faulty item for the first time ever... I bought a Lenovo Laptop from Makro Springfield Durban, which i use very sparingly and its ...
On October 28 I took my PC to Matrix Warehouse technical section in the Springfield, Durban branch to upgrade my operating system from Windows XP Pro to WIndows 7. They managed to totally corrupt the files on the hard drive. From an independent source, I established that they used the ...
I booked my tablet for repairs on the 22 October 2013, there was no correspondence what so ever, I had to keep on phoning and finding out whats going on. Then after 3 weeks I was told to come and collect my tablet as 'they say t'was repaired', on arrival when we tested with the consultant, t'was ...
I bought a Packard Bell laptop from Makro, one of the reasons being that it had a 3 year warranty.! 3 months after purchase, buttons started getting loose, and falling. I took it back to Makro in order to either get it repaired or get an exchange only to find out that the warranty was only valid if ...