I ordered a mattress and paid R3590 on 03/04/13. They sent me a voucher on 03/04/13 which I forwarded to the supplier. On 08/04/13 Mymoena from Groupon, sends an email requesting a copy of the front and back of my credit card, or my bank stmt. stating "Failure to do so may lead to the credit ...
I placed an order on 28 Feb. I've been told that delivery takes 3-4 weeks. It's now 5 1/2 weeks. Attempts to get ANY feedback has been pathetic - I get given a ticket number (there's been 3 so far) - when I review it online it's either "not assigned" or "deleted or resolved" ITS ...
I have spoken to THREE DHL representatives, two of which through call centre and one in the accounts department, who ALL displayed a bad attitude, impatience and AGGRESSIVENESS - less than 24 hours ago. It is quite clear that DHL does not care about customer experience as I could not find a ...
I bought a BlackBerry Curve 9320 in December 2012. My phone worked well until February 2013 when it suddenly stopped picking up the Blackberry service. I phoned Vodacom thinking it was a network problem. We tried to sort it out, but to now avail. I then sent it in to Vodacare Bloemfontein. They did ...
I placed an order on 25 January 2013, order number 0010141DE3 and have to date still not received this order. I have sent Groupon Support emails requesting feedback but to no avail. Is it standard practice for Groupon to sell items and not deliver them to clients? Is it standard practice to ignore ...
Very disappointing service received from Altech Autopage. My Blackberry started to freeze, switch off by itself, starting giving grey screens with error messages on it. So my phone was picked up via courier services on the 23rd January 2013. When we phoned Altech on numerous occasions, we were ...