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City: South Africa
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Page 679

Multichoice
NO response

On 26/3/2013 I wrote a report about Multichoice asking for feedback on a survey and then deducting money from your Cell Phone when you complete the survey. On 27/3/2013 Abigail called me from Multichoice and promised she will give me feedback about the issue, no feedback was received from her and ...

Vodacom
Contract cancellation

I cancelled my contract well in advance, so that when the contract expired on the 4th of May there would be no carry over. I have been forced to pay for the full month of May, and I do not even use the card. I do not want the minutes! I do not want the contract any longer. I spend a lot of money ...

Groupon SA
Refund not being processed

I recently purchased a Groupon voucher on 16 April for my girlfrient but realised that the voucher was never going to be used as the days were unsuitable. I promptly (within 2 hours of purchase) sent Groupon a email requesting a refund. I was informed (by Ulrich Absolom) that the refund would be ...

Vodacom
Cancelling a contract

I am trying to cancel one of our companies cellphone contracts. Dialed 082111 got through to some one who then said that I should phone 0821958. Dialed three times an waited more that 8 minutes. You hold on for ever and get told to wait for the first available consultant and that the call maybe ...