About a week ago I phoned in about an intermittent service. The way Vodacom handled it was professional and fast. I am very impressed about the manner you gave feedback and resolved the problem I am usually very reluctant to give a mark for service delivery bu in this instance I believe Vodacom ...
One of my business contracts was a internet stick, which the contract was suppose to expire 12/2012.In July I got a Vodacom bill for this number of more than R 7000.00.I have not been using this number for more than a year. I told Vodacom that this is someone that is using this line and should stop ...
I tried to check in on-line on Kulula's kulula.mobi web site but it failed with an error message. I then tried the [URL Removed] site, but it failed even earlier. I retried many times over a period of 8 hours with exactly the same failures. When I called their call centre, the helpful agent ...
I have installed Telkom ADSL (with all the bells and the fasted package and what ever) at my home office and from the first day the speed were slower than the cheapest WI-FI signal in town. I know because I have both installed and Telkom ADSL is some times so slow it stop workin. When complaining ...
I got transferred so many times when i told them im starting to take down names i only got proper assistance worst client serves ever!!! ...
I ordered a parcel on the 26th of November, and payment was made on the 1st of November. Estimated time of delivery were the 10th of December. Order number 1000890503 has need been delivered yet, not even dispatched. Very frustrated as the people at the call centre promises to phone back, but they ...