I have a insurance dispute that I am trying to resolve with MTN but it is nearly impossible to get hold of the insurance department. The phone holding times are about 30 mins. When I do speak to someone they say they haven't received my paper yet from their colleague or that they are busy looking ...
You are in breach of your contract, did not get back to me and did not provide me with the service that you promised. I want my money refunded and i have cancelled your debit order. I will be contacting your regulator and your Ombudsman. ...
We courier Business essential documents on a daily, weekly and monthly basis with DHL. We have had complete incompetence, zero feedback, poor service from most of the staff handling our shipments. We have now been charged additional for bringing in documents. held up for a week at customs and has ...
I have been attempting to follow up on a business telephone line that needed to be cancelled 3 months back, however all i have experienced for the duration of the morning has been countless people referring me to various departments with the excuse that they are unable to assist me but another ...
I am busy having my Ford Ranger serviced by our local dealership. They just phoned to inform me that my air filter is blocked, but that the service plan of FORD only allows for replacement every 45 000km. How ridiculous is that. The top brass of FORD that take these kind of decisions drive on ...
So some called "Mantoa", who doesn't even care to mention his surname, position or credentials responds in a pathetic after-the-fact nothingness. His response only further proves the lack of professionalism MTN adhered to. Assuring me that they do not wish to cause me frustration means ...