I have called in a gazillion times, i even waited once for 30 minutes and not got an answer. When i eventually get through to the call center, they are unable to assist me and are quick to transfer you to another department, where guess what, you got to hold on the line for another eternity. ...
Ordered a smartphone on the 3rd of dember, till now they could not deliver. beyond frustrated, they incapable, call centers are pathetic. and after 1 and a half months they tell you they cancelled your order. go die!! ...
ALmost 10 day now since I took a smartphone contract from FNB bank. Still cannot tell me what SIMCARD is what and SIMCARD still not activated. I have now been on the phone using my airtime trying to sort this problem out. When i speak to a consultant they promise they would sort this out, but it ...
After i orderd my Smart device in November, as per all FNB's Great add's they never took any money for the device. I stupulated i want insurance for this device as well. I phoned them more than 5 times remindnig them they are not debiting my account (Why i botherd i dont know) After they realized ...