I submitted a claim for storm damages to my building early in January 2014. Two contractors contacted me, one for the gate motor and one for the cieling damages. On about the 20th of jan i phoned sil and enquired on the progress of the claim. The lady advised that the claim was valid and repairs ...
I have an insurance claim (13/077757) which is being handled so badly at this stage. I have tired to escalate the claim twice now to management. On Sunday (10th Nov), I had a burst water pipe in my bathroom which prompted me to call SIL. Thankfully, is was able isolate my house in order to stop the ...
A week after reporting a leaking pipe, Std Bank Insurance have done nothing but pass me around to incompetent, lying suppliers. Initially the plumber came and reported to me that the leak was not covered by my insurance as it was waste pipe. I got in an independent plumber who confirmed this was a ...
After posting my complaint on the 19 Feb 2013 I had a quick response from Standard Bank on the 20 Feb 2013. They send another assessor and I received a phone call from SB on the 11 April to tell me my damage is structural?? but will call me back during the week of the 15th to the 19th April 2013, I ...
I had an accident on 04 March 2013. My claim was assigned to Sibusiso Masumpa. An ivestigator was sent to question me on the details of the accident on the 11 march, he sent me an sms on 14 march indicating that he has concluded his investigation. On 15 March after several unseccessful calls I ...
I submitted two claims to SIL on the 22 October 2012 for wind and rain damage on my house. I spoke to a Mrs. Mbedi and Mr. Akshaar Singh but no answers yet. I have send 13 e-mails to these people and SIL since the 22 October 2012 until the 13 February 2013. I am working away from my home and only ...