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City: Settlement department
Found 3 reviews / complaints

Direct Axis
No settlement lette

I been logging and logging a request on their website for the past two weeks to get a settlement letter. Out of frustration I phone the call centre and was provided an amount but however the letter were never emailed to me how must I know were to pay the money in and the reference that must be used ...

Wesbank
Delay of settlement lette

I am not happy at all with FNB!!! The first time around it took 24 hours to get a settlement letter and once we decided to go through our own insurance FNB decided to take 2 weeks and counting with the settlement letter. This is unacceptable! Our car is written off and the insurance cannot pay out ...