My phone was blackisted in november and later found it and unblacklisted it. the phone is still however not working.its over a month now ...
Absolutely terrible service from the Sandton Repair Centre. Checked-in my phone for repairs at the beginning of December, received an exchange phone on the in the first week of January only to find that it didn't work. The consultant assured me that it would be a 48 hour exchange as the replacement ...
I recently upgraded my contract with Shaheda over the phone and was explained I would get a R699 vodacom contract. instead I got a R499 contract and with R200 MYMEG data add on. I did not request this. I was then also billed for this in December despite only receiving my phone in January. I went ...
I recently upgraded my iphone to a smart S plan. As advertised on their vodacoms website it comes with 500mb free data for a limited period. Went to the sandton city vodacom 4 u branch, asked for the same package and if offered with the same special data offer and was told yes. I took their word ...
I cancelled my contract end of November 2013 with reference number 1312052557312 but im still being charged in january 2014. i called to ask why this was processed yet again but the consultant was just rude stating that i clearly dont understand how it works i have to wait for i dont know how long ...
I am so tired of the poor customer service from MTN. The biggest problem is when you call, you spend 20 mins on hold, then the person can't help you so transfers you, and then you get cut off. Something simple lands up taking weeks with hours spent on the phone. I have used their website to send ...