I am so disappointed in your service. I recently joined the medical aid and I am now already regretting. I have ordered cards since 05 July and I was told by your consultant that it would be delivered in two weeks time and when the two weeks had passed without receiving anything, I called again ...
Wanting to book a service I rang up and was told friday would be possible. I then enquired as to how long it would take. This entailed being transferred from department to different department 5 times. I then hung up redailed and asked for a manager, got transferred to a customer agent who took my ...
I am starting to consider the possibility of been taken for a nice R4000 ride. I did a one day course to obtain a National Credit Act Card which is a requirement for the job I applied for. the beginning of March 2013 and were told the card takes 45 days to receive. I haven't received anything up to ...
You useless company has not been able to find my house for a delivery. no phone call. nothing. I had to spend nearly an hour trying to phone your pathetic call centre, only to be told you can deliver today. all because YOUR driver was too stupid to find my address which is dead simple to find, and ...
This morning i blocked my telephone banking pin then i decided to call the FNB help line to assist to unblock my pin. I was advised that i need to go inside the branch. Today at 14:01, during my lunch time, i arrived at the Sandton branch to sort out this problem. When i got there i waited 11mins ...
I took my phone to Smartlab on the 5th of July, after being blocked from Vodacom. It seems that when they repaired the screen in Feb, something went wrong and the IMEI numbers were messed up. Smartlab now refuses to fix or replace the phone. They say I should take it elsewhere. ...