I had an incident of on my account over a month ago, I went into the Sandton branch on 8 August. I opened a case for investigation. My cards were destroyed at the branch and a new card was supposeldy ordered. I was not informated of a replacement fee etc but was told that I would received a SMS ...
I went with my mother-in-law to buy my 16 month old child a pair of shoes. The child was fitted by one of the assistants in store. When we got home my husband asked why the child was basically limping and walking on her tip toes. I returned the shoes to show the manager. The manager said she had no ...
My business partner and I went to FNB Sandton to open up a business Credit Card account, we are a R15m turnover business and were assisted by Wendy Radebe from business banking. The systems at FNB Sandton were down and they had a "well, sorry for you" attitude and were more keen to go ...
On sunday my debit card was cloned I reported the incident on monday 25/03/2013 to the standard bank division I was told that I would get a call within 3 days! I haven't received any feedback whatsoever!! If this is the type of service I get when one's acc has been cloned (hacked) then I will ...
I was mugged and my wedding ring taken in March. I bought the ring from the same branch in 2011.I went to buy it again at the same branch after realising i didn't insure it. I decided to buy another one after realising that the 3 branches i went to no longer have the same ring i had initially. ...
I am really disgust with the service I receive from Sandton City!!! After waiting for MORE than 2 weeks for the delivery and after they phoned me just after 9 on Friday the 15th to say their personal driver is on his way it took him 3 days to travel 65km's!!! They delivered the wrong simcard!!! I ...