In this tuff economic times there is only one thing that will stand the test of time, having the right attitude about customer service. A company may have a great product, but it is the way that the companies employees engage with the customer that will make a company great. TJ (Thomas Fouche) is ...
I was having dinner with my father and my sister. They both sent their meals back as thewy ordered the angry duck (a spicy meal) yet neither meal was prepared with any spice whatsoever. The manager was incredibly argumentative, rude and reluctant to redo the meals. My meal (caramelised crispy pork) ...
29/01/13; I called FNB home loans with the intention of requesting a statement Johanna Mzili from home loans answered the call promised 2 assist & send me the statement however after giving her my email address 2 fw the statement she only sent me a blank email with no attachment but a request 2 ...
We closed our credit card at Rivonia branch in JHB... or we thought we did. We went into the branch, asked how much we owed on the credit card and settled it there and then. I am now still getting billed and nobody there gives a, and that's why we moved years ago to Standard bank. Everybody keeps ...
My account with nedbank went into overdraft (after I asked a Nedbank employee to close the account) I have subsequently been paying religiously R300-00 per month as agreed by a call centre agent of Nedbank. In the past I have had numerous threats via sms from Nedbank saying that the sheriff of the ...
I went to buy supper last nite from Food Lover's Market in Rivonia. Asked for creamed spinach and something else. When got home to eat, it felt like i was eating sand. It was like it fell on the floor earlier and was picked up with dirt and sold as it was. Was extremely disgusted by this as i enjoy ...