This is a follow up on my previous report. Finally someone came back to me, a lady called Candice from Complaint Management. She was very helpfull but unfortunately it didn't solve my problem as the manager from the Randrindge mall branch phoned me and asked me to come in to see if they can assist ...
About a month ago, I realised that my galaxy s4 had a defect line across the screen and returned it to the MTN shop at Randpark Ridge mall at their request. Although it was clear that there was a defect on the phone (you could see the black line across the screen), we had to follow process by ...
I have been a loyal customer of MTN for years. Initially my contract was opened up in my brother's name but paid for by me. As a result every time I upgrade or make changes he has to accompany me. For the last 2 upgrades, I have requested to change the details into my name, and every time am told ...
I have a personal loan with capitec and about 2 months ago they said that if I settle my MFC car loan then i can increase my personal loan. So on the 18th of July I settled my account (R19 000), knowing that I would be able to increase my personal loan in order to cover my other expenses like rent ...
My son required a modest loan to finalise his study fees this year. He is completing his BSC degree and will one day be the kind of client a bank like FNB may actually be interested in doing business with but what do I know. The loan was applied for on the 7th of July and some documents were ...
Last night I stood in the queue for more than 10 minutes this would not have been a problem if not for the fact that of the 15 plus till points only 3 were open. ...