So I placed a fault report last Monday (27th) I had it escalated on the Wednesday (29th), I still have seen no sign of a Technician. What does escalation mean? I get no feedback from Telkom at all unless I phone them, and I was told today that it would be Thursday at the earliest. This means it ...
ON THE 27th OF DECEMBER I QUERIED ABOUT MY ACCOUNT I HAVE SENT NUMEROUS EMAILS AND TO DATE THERE IS NO RESPONSE THE ONLY THING THEY ARE GOOD AT RESPONDING WITH IS A STATMENT EMAIL, BUT TO SORT THEIER OWN MESS IS IMPOSSIBLE!!! I STILL NEED FEEDBACK AS TO WHY THEY NEVER BILLED MY ACCOUNTS WHEN THEY ...
This dealership took advantage of my lack of knowledge when it comes to cars and failed to inform me that the car they sold me had been in a bad accident. Furthermore, parts of the car had been removed and this was not disclosed. Within a week of buying this car, I took it in for a routine 45, ...
When i opened my multi choice account, we have agreed with them that they will be debiting the money out of my account on my salary day, the first month they didn't take their money i tried calling them ad was advised that the first month is free. It also happened that the second month they didn't ...
For the last 10 days I have been trying to phone the call centre and you listen to a voice for 10 minutes and no one answers or the line disconnects on its own!!! Awful call centre! If you want to be called a 'call centre' try answering your phones!!! ...
I would like to thank Magashree for her help and assistance with a case I logged against 2 different financial suppliers. She kept me up to date on the progress and really saved me a big amount of money. I logged the complaint in december and it was successfully resolved and Magashree ensured that ...