I'm so tired of fighting Dial Direct, ever since I laid a claim I'm always fighting and struggling every step of the way. I took my car to Global Hail Hermanstad (Pretoria) on the 22 January 2013. Yesterday I called Dial Direct to get status update and they told me that the car has been moved from ...
This serves to confirm cancellation of two subscriptions under reference number 120235053. I have pointed out to the call centre consultant that there are TWO subscriptions but I received only one reference number. Consultant advised that the last subscription fee will be on 1st Feb 2013. I need to ...
This is the second time I phoned OUTsurance in 3 years, and every time I have a problem, I don't know if they are just incompetent of falling asleep while they say they "bend backwards". 1. When the person answered the phone, I (client) was talking Afrikaans, they didn't appologise for ...
I have registered for 5 subjects on the 2nd of January and as of yet the registration has not gone through. I can see that I am in the queue. I have already called multiple times of which I only got through to an operator once and when I managed, the person could not help me at all! If I get ...
I have tried several numbers and many people to resolve a credit i received with Unisa which was moved from my degree to NDP and now its been deleted completely. I can tell you i have been querying this for almost 2 years with no joy at all. Firstly no one answers there phones and if you do get ...
My mother's Renault was involved in an accident in Dec. After advising Dial Direct (DD) of the accident and having the damage assessed by DD, she was told that Silver Star Auto Body Repair Centre would do the repair. She was told by DD that Silver Star Auto Body had her vehicles assessment ...