Thank you to Christopher who stayed with me on the line for two hours assisting me with an error the bank had made. He did EVERYTHING in his power to assist. He stayed on the phone and updated me every 5 min as to the progress of my request. He listened to all my complaints about the bank without ...
I upgraded my account arount October last year but have not received my new card as yet. I visited the Centurion branch in October last year and they advised me that a card was not requested. I then called the card division from the branch and requested a new card. A month later I went to the ...
A Standard bank to Standard Bank transfer was made from Angela Howson Attorneys Trust (a/c #: 22-019-061-5) to Nadine Upton (a/c #: 072 110 457) on 28 February 2012 at 19h10. A call to customer care (0860 123 000) at 19h20 and 19h25 unsuccessful due to high call volumes. I phone same no at 23h15 ...
I've been trying to get hold of some statements from last year. After speaking to the Prestige Banking department, I agreed to getting a quote for the statements required since from previous experience, I realised that there may be quite a cost to them. Upon receiving confirmation of the price- I ...
I have been a customer of Standard Bank for nearly 20 years. I was a staff member up to December 2009. I switched my account to a customer account at Festival Mall branch. I was promised the switch would be to a set rate of R169 per month. To my horror I called the Prestige Banking line today and ...