I phoned the STD BANK Prestige Banking call centre on Sunday the 2nd of Jan14 to close my account with Std Bank due to past bad experiences. The consultant who was very helpful told me that it would not a problem and gave me the assurance that the closure was done, a view minutes later even ...
I have been a client of another financial institution for over 20 year. I decided to move my accounts to Standard Bank and did a online application. I was contacted by one of the call center personal Wayne on the 20th January 2013, Wayne confirmed my details and processed the application. He ...
I had 2 bad experiences with standard bank recently. I am with this bank for 10 years and did not expect this kind of service. 1st). I phoned the prestige call centre and spoke to Dumisa Majozi on 24/12/2013 to change the pricing option on account from fixed price to pay as you transact. He said he ...
Regarding my previous complaint, and after much ranting and raving, a gentleman contacted me, undertook to reverse the debit order return fee and to reinstate my account as it was before all the trouble started... Thank you, Standard Bank. ...
I am really annoyed with std bank, call centre consultant advised incorrect information now i was defrauded and std bank cannot find the call. wow thank you std bank after you guys helped load the beneficiary and advised me wrongly, 48 hours for internet banking clearence to another bank now become ...
I have contacted the Standard Bank division in October to inform them that I would be in the USA for an extended period. Even though I have plenty funds in my account, my card continuously declines. I have e-mailed the Prestige Banking line on January 2nd about this. I received a reply, copying the ...