I recently got a copy of my credit report and on it I realised that Standard Bank had a default listing for my Prestige Cheque Account (253211689). I don't remember receiving a letter as per section 129 of the NCA notifying me of such an action pending against my name giving me enough time to ...
More than 2 weeks ago Gabi from the Prestige Banking assisted to upgrade my Blue Bean Gold card to Premium. I have phoned Blue Bean and they have no idea of the request. I phoned the Prestige Helpline and they have no idea of the request. This is after I phoned and confirmed that the request was ...
Please explain to me why I have this account if I do not get any joy out of a banker? I have requested a call back to update my account details but never get any feedback, I called in again yesterday, I was told the banker would call me, still; waiting, I hear there is a new banker, very nice, what ...
I have been trying to get feedback from Standard Bank prestige banking for almost 4 weeks now. I raised queries about 2 issues with my branch, but as the visiting Prestige Banker (we don't have a dedicated one any longer) was unavailable, I was told my detials would be passed on and they would ...
It is no surprise that Standard Bank failed to deliver on service delivery once again! After my previous complaint on Hellopeter, Standard Bank promised to resolve my issue within 5 working days. Its almost a month now and I have still not received any joy. I have upgraded my account about 7 months ...
I had my bag on March 17th at 01:30am. I called Standard Bank right away to stop all the accounts and re-issue all the cards. I was told that the ATM card would be issued right away, and other cards (Prestige check card, credit card and garage card) will take max 7 working days for collection. I ...