I have a real issue in principle for being charged R1000 for my wife and myself at the slow lounge at OR Tambo (spent half an hour in the lounge), ESPECIALLY as I feel that these fees (and conditions) were not disclosed to me. Despite logging a complaint - reference 368200, (and being told that I ...
I opened a revolving credit account with FNB. I was offered a life cover which covers the credit and I was told that it's R3 per thousand rand. The total available to me is R50000 I only used R6000. To my surprise I was charged R150 for the whole R50000 which made no sense to me because I had only ...
For the last three months I have had my account incorrectly debit ordered! I brought this to the attention of FNB premier banking and was advised that the only thing I could do was stop the debit orders after the fact. Or I could change accounts (inconvenient to say thee least). I informed them ...
Good Day I am totally appalled at the attitude and manner in which FNB treats me as a valued client of more than 20 years. I have sent several emails to their designated "Premier Team" and the turnaround response time of 48hrs is basically irrelevant as I have waited on more than one ...
Good day As a platinum client, i sent out an email to premier and debit oder email addresses to be assisted with the changing of my debit order dates. i never got a reply from debit order email whereas i received a read receipt and no one confirmed receipt of my mail. I received a reference number ...