Book Express
ON HOLF FOR 30MINUTES!
I CALLED BOOK EXPRESS IN PARKTOWN TO ASK FOR ASSISTANCE WITH MY ACCOUNT, AND THE LADY THAT ANSWERS THE PHONE JUST TELLS ME TO HOLD AND IN THE MEAN WHILE I CAN HEAR HER HELPING OTHER PEOPLE WHILST I AM HOLDING ON THE PHONE FOR LIKE 30 MINUTES, IS IT NOT POLITE TO SAY, SORRY WE ARE BUSY CAN I TAKE ...