I have a serious reservation about the competencies of staff in this bank to recognise service delivery and customer care as a high priority. Having visited the bank to arrange a simple transaction for forex transfer, it has taken almost 2 weeks to date to conclude and yet still not done. The sad ...
Firstly there is a gentleman who walking into the bank with a gun in his pants not even in a holster no security to check if this man is a criminal or not. The risk that presented itself at the time was unacceptable. Then there is never any staff, I have been to the branch twice this week and there ...
I lost a phone and when i tried to claim i was told i have no insurance on my contract, but before i was on a business chat 400 and upgraded my contract november 2012 n always had insurance. The agent that upgraded me did not advise me or inform me that i will not have insurance on my new package ...
I upgraded my contract in November 2012, but now when i want to claim for a lost phone i was told that i don't have insurance on a new package that i was upgraded on. I was on a business chat 400 before this upgrade and always had insurance and the agent who did this upgrade did not even inform me ...
I apparently clicked on a link to subscribe to some premium service (R10 / day) sometime in August 2013. This has drained my cellphone account of hundreds of rands without my knowledge. When I queried with MIRA (Annelize Breed), she sent me 'proof' that I had clicked and subscribed to their ...
My Fiance was admitted for a partial lobotomy. The operating doctor performed the lobotomy from the front and the back and used two of the same procedure codes. When I received my statement from the medical aid it showed duplicate charge, the dr did a motivation letter to the medical aid and ...